Blog

Wholesale Terms and Conditions.

May 31, 2018

Ordering
To order, a PO (purchase order) must be submitted 2-3 days in advance with the following details: company name, PIC, date & time of delivery, food item details and/or any special requests to:
- Email: info@howey.co (with subject : PO Wholesale ‘company name’ & date)
- Call or whatsapp: +628116588181 / +62614550309

Delivery & Handling
- H&CO Wholesale will prepare and deliver the food item according to received PO (Purchase Order).
- Complimentary delivery for every wholesale order around Medan city area.
- Wholesale client (or recipient of wholesale products) is requested to check the quality and count the quantity of food delivered and sign a GRN (goods received note) document upon delivery. H&CO Wholesale will not entertain any latter claims of food quality and quantity.
- For HoReCa clients, all food items will be delivered in plain white box or craft box.
- For Corporate clients, all cakes and hampers will be delivered in H&CO brands boxes.

Consultation & Customization
- Please feel free to consult any cake, bread or pastry product to suit your company needs and budget.
- Personalization such as logo branding, special custom cakes are available for request and discussion.
- For Corporate clients, a minimum of 8 cakes or hampers order per month is required to be eligible for Corporate Wholesale prices.

Cancellation
- In case of cancellation or postponement of wholesale order, please give us a written notification or phonecall at least 1 (one) day before the delivery date. Cancellation on the day will incur 50% surcharge.
- H&CO Wholesale can not be held responsible for circumstances beyond its control, such as cancellation of order due to new law & regulations, force majeure (riots, terrorist attack, insurrection and natural disater such as fire, earthquakes etc) and other similar events. If any mentioned event occurs, H&CO Wholesale will assist clients to make alternative arrangement to the best of its capacity.

Allergy, Intolerance and Warnings
- Please be advised due to the warnings on some of the ingredients used in the kitchen, there may be traces of nut, wheat, soy, meat and dairy in all of our food

Promotion, Photography & Publishing
- H&CO Wholesale reserves the right to take photography of the wholesale food items for documentation and social media or online publishing purposes.
- We offer clients to promote their brands and the final product (which one of the ingredients is supplied by H&CO Wholesale) via our social media or email blast.
- If client wishes the company logo to be published on our website, client may submit the logo to email: info@howey.co


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